Delivery and refunds
Package delivery and refunds
Paid access is delivered digitally. Packages are one-time purchases and never renew automatically.
Delivery
After successful payment, the selected 30-day package and allowances are normally added to the UnitSift account immediately. There is no physical delivery. If access is missing after 24 hours, email support@unitsift.com.
No cancellation needed
There are no recurring charges to cancel. A package ends automatically on its expiry date. Buying another package requires a new explicit payment.
When to request a refund
- A duplicate charge was made for the same order.
- Paid access was not activated and was not restored after notice.
- A confirmed technical failure made the paid service materially unavailable.
- A refund is required by applicable consumer law.
Used service
Because digital access begins after payment, a change of mind does not automatically create a refund. UnitSift may retain the documented value of service already supplied where law permits, without limiting mandatory consumer rights.
How to request
Email support@unitsift.com with account email, payment date, amount, reason and the card's last four digits. Never send a full card number or CVV. Valid requests are reviewed within 10 calendar days or a shorter legal period; approved refunds return to the original method.